Windows 10 - No Internet, secured

AVG Protection
1

Hi,

On Windows 10, I am consistently getting the ‘No Internet, secured’ message whilst my laptop is connected to WiFi. 

I have tried the usual manually setting my IP configuration and updating my drivers fixes, but they will not work. But when I have uninstalled my antivirus protection software (AVG Anti-virus), it then works. Upon reinstalling the software though, I then have the initial problem again. This leads me to believe that it is the antivirus programme that’s the problem. 

Any suggestions?

2

Hi Nick,

We're glad to look into this & help you.
Upon checking your account, we see that you've an active subscription of Secure VPN.
Please let us know if you're using AVG Free Antivirus as the protection program.
Also, as we're uncertain about the exact message that you receive regarding Internet, would you be so kind to share us the screenshot of it?

3

Hi Nick,

We're glad to look into this & help you.
Upon checking your account, we see that you've an active subscription of Secure VPN.
Please let us know if you're using AVG Free Antivirus as the protection program.
Also, as we're uncertain about the exact message that you receive regarding Internet, would you be so kind to share us the screenshot of it?