Windows 10 & Offline

Hello Mai. I apologize for the inconvenience caused. I kindly request you to try the repair option of the AVG program. Please have a look at this article http://avgread.me/1BVxDSY to repair the AVG program. Thank you.

I updated to Windows 10 yesterday – 8/9/15 – and my AVG has since become incompatible. It won't update by itself. I've looked into the manual updates and I downloaded the files to use the directory, but AVG will not recognize them – I keep getting an error that says "An error occured when saving the confiuration: connection is off-line" – when I click the link to find out more about the issue, it merely redirects me to a page saying I can pay $19.99 to have someone from AVG fix it.

I really would like to just use the product I paid for in March, that is all I ask. Is there any way to fix this that isn't going to have me paying half the product cost?

Thanks,
Mai.

Hello Mai. I apologize for the inconvenience caused. I kindly request you to try the repair option of the AVG program. Please have a look at this article http://avgread.me/1BVxDSY to repair the AVG program. Thank you.