Hello Malcolm,
If you have the latest version 19.8 version installed for AVG protection, then it will not have any issues.
To check the version, click on "Menu–>About" from AVG antivirus/AVG Internet Security program window.
Thank you.
Have uninstalled AVG and then tried to update to 1909, but cannot even do that so will stick to 1803 for as long as possible. Have reinstalled AVG. All works OK.
I am having problems with the latest downloaded version of Windows 10 and someone has said that there is a clash with AVG and that AVG need to update there current version be compatible.
Any comments please.
Hello Malcolm,
If you have the latest version 19.8 version installed for AVG protection, then it will not have any issues.
To check the version, click on "Menu–>About" from AVG antivirus/AVG Internet Security program window.
Thank you.
Hello Mal,
Thank you for updating the status.
It looks like the issue is with the windows upgrade, we request you to contact Microsoft support for further assistance.
If we can be more help regarding AVG programs, please let us know.
Have uninstalled AVG and then tried to update to 1909, but cannot even do that so will stick to 1803 for as long as possible. Have reinstalled AVG. All works OK.
Thank you for the information, Mal.
You have the latest version of AVG installed.
If you experience any compatiblity issue, please explain it in detail.
Thanks for your help to date. I will uninstall AVG then upgrade 1909 and see what happens. That will take me some time which may not be completed until Friday due to commitments. Will be back.
Thank you for explaining, Mal.
From your message, it seems that the power options on your computer needs to be checked. Also, we haven't received customers reporting this issue. However, if you suspect that AVG is causing the issue, you can uninstall AVG to check. Thank you for your understanding in advance!
I have version 19.8.3108 (build 19.8.4793.544) and it makes no difference.
You are welcome, Mal.
You can try that and please do not hesitate to let us know if you need any further assistance. We're available 24/7.
The reason I have contacted you is because my attention has been drawn to an issue with AVG and Windows 10 (1903/1909) as discussed in the article below. It is definitely not a power issue with my computer, as I have already explained.
Windows 10 Versions 1903/09 Blocked on Older AVs - Thurrott.com