I have 2015 AVG Ultimate installed on my laptop. When I updgraded to Windows 10, the AVG Icon is missing from the tray. I have the shortcut on my desktop to Zen and this is also in my start menu programs, but cannot find the security portion of the software. I have the disc. Should uninstall and reinstall or can you direct me how to find or unhide the security portion of the software?
Thanks
The AVG security is installed. I found this by checking processes. I was able to determine from the start tab that the icon was just disabled, so reinstall is not necessary. You may want to consider this as an option first for others that are having the same issue instead of the suggested reinstall.
Thanks anyways
Hello Monica,
I am sorry to know that AVG has been missing from your desktop after the upgrading to windows 10. In this case, I would request you to run AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your AVG program from your PC. Once uninstalled please follow the instructions on the article to reinstall your AVG program : http://avgread.me/19OHofR. Please feel free to get back to us for any issues with AVG.
Thank you.
The AVG security is installed. I found this by checking processes. I was able to determine from the start tab that the icon was just disabled, so reinstall is not necessary. You may want to consider this as an option first for others that are having the same issue instead of the suggested reinstall.
Thanks anyways
Hello Monica,
I am sorry to know that AVG has been missing from your desktop after the upgrading to windows 10. In this case, I would request you to run AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your AVG program from your PC. Once uninstalled please follow the instructions on the article to reinstall your AVG program : http://avgread.me/19OHofR. Please feel free to get back to us for any issues with AVG.
Thank you.