Hello Laura. Please send us a screenshot of the issue that you face to assist you further. Thank you.
I purchased AVG Pro in response to what appeared to be a web browser redirect. The redirect continues to pop up in Microsoft Edge while Chrome is my default browser and behaves normally. The page shows "Action Required Microsoft Security Essentials, Computer Virus Warning, …" and I am unable to regain control even after running a full system scan with AVG Pro (found 6 threats) without a Ctrl/Alt/Dlt. I have now downloaded AVG Internet Security and independently run the product which finds no threats yet Edge is still unuseable. Suggestions?
Hello Laura.
Thank you for providing us the screenshot. I kindly request you to follow the instructions sent to your email to analyze the issue. Please feel free to contact us back for further assistance.
Thank you.