Hello Cindy,
We sincerely regret for the difficulties you are currently experiencing.
Could you please confirm whether you are unable to login to your windows 7 at the startup? if so we request you to contact Microsoft support for help. Since we are not trained in Microsoft issue, we are unable to fix it. Thank you for understanding.
Feel free to contact us for any further assistance. Thank you.
my windows 7 computer now won't let me log -in , keep getting error message that user profile cannot load
Hello Cindy,
We sincerely regret for the difficulties you are currently experiencing.
Could you please confirm whether you are unable to login to your windows 7 at the startup? if so we request you to contact Microsoft support for help. Since we are not trained in Microsoft issue, we are unable to fix it. Thank you for understanding.
Feel free to contact us for any further assistance. Thank you.