Hello Damian,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to install AVG on your new computer. We'll certainly check and help you out.
We regret to inform you that ARM based Windows is not supported in AVG.
If you like you can check this article by clicking on the link: (| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=install-avg-internet-security&q=ARM+based&supportType=home#:~:text=order%20confirmation%20email.-,Troubleshooting,-If%20you%20experience)).
We appreciate your understanding and cooperation in this regard.
I have been a loyal customer of AVG for years, over 10yrs! Today i took delivery of my new ARM based windows 11 PC only to find the ARM processors are not supported. A bit of research shows that this has been an issue since 2021.
When will AVG solve this issue? Or do i need to take me and my family subscription to another vendor?
Hello Damian,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to install AVG on your new computer. We'll certainly check and help you out.
We regret to inform you that ARM based Windows is not supported in AVG.
If you like you can check this article by clicking on the link: (| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=install-avg-internet-security&q=ARM+based&supportType=home#:~:text=order%20confirmation%20email.-,Troubleshooting,-If%20you%20experience)).
We appreciate your understanding and cooperation in this regard.