Hello Keith. I am sorry to hear about the inconvenience caused and thank you for providing the BSOD error details. From your information, it is win32k.sys driver (Multi-User Win32 Driver file) which has caused the BSOD. I would like to inform you that it is not an issue with AVG.
Please have a look at this Microsoft support article http://bit.ly/1e1qL2z if it helps and I would recommend you to contact Microsoft support for further assistance.
Anyone else have a Windows blue screen of death when allowing AVG to update browser settings?
AVG FREE notified me that it wanted to close all browser windows in order to apply security settings, which I left open while I finished other work and eventually acknowledge it. It closed the Google Chrome tabbed window that was open and then crashed the entire computer to the blue screen of death. A simple crash analysis is below. This was on Windows Vista, and Windows patches were up to date except for the last couple of weeks.
On Tue 12/05/2015 1:33:42 AM your computer crashed
This was likely caused by the following module: win32k.sys
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000140579, 0xFFFFFA600D94EE10, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
Dump file: C:\Windows\Minidump\Mini051215-01.dmp
file path: C:\Windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Hello Keith. I am sorry to hear about the inconvenience caused and thank you for providing the BSOD error details. From your information, it is win32k.sys driver (Multi-User Win32 Driver file) which has caused the BSOD. I would like to inform you that it is not an issue with AVG.
Please have a look at this Microsoft support article http://bit.ly/1e1qL2z if it helps and I would recommend you to contact Microsoft support for further assistance.