Windows cannot access the specified device, path, or file

AVG Protection
5

Lucija, I certainly understand your concern. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.

1

I had AVG AntiVirus FREE installed and it was working perfectly fine even yesterday. So today I opened my Start menu and typed "AVG" and this error "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." showed up as I clicked it. I tried 'troubleshoot compatibility' (It recommended 'Windows XP (Service Pack 2)')  and it didn't work. I also tried to delete the whole AVG but I needed permission from SYSTEM to perform 'delete' action and it didn't work. I also tried it deleting it via regedit through Software and Wow6432Node so I can reinstall it but the whole file is still there.

3

Lucija, I certainly understand your concern. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.

4

I did as you said and now there's another error (code 0xC0070643) saying "Waiting for watchdog service start failed". What now?

2

Hello Lucija. 1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:For 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
For 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually. Once you removed the program from your pc, you can use the link to install the program in your pc: http://avgread.me/1cvJ6DX. Thank you.