Windows/Computer problem: settings

Hello Christina,

We will help you to reinstall AVG products on your device.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.

A computer technician says I will have to reinstall windows due to a problem with my computer (beyond my limited understanding). He says I will lose data (I had to copy documents, photos to an external drive). He said I would also lose Apps & settings. Is it going to be a nightmare trying to get back all my AVG Apps, etc? I just click on desktop icons which I assume will all disappear.  A nightmare resetting passwords because I have no mobile reception so I cannot receive verification codes…

Hello Christina,

We will help you to reinstall AVG products on your device.
It isn't recommended to share account/order, personal info over this public post.
We have sent you an email to your registered email address. Please check for the email and revert back to us.