Yesterday evening AVG updated on Version 17.6.3029 on my PC. This morning I started my PC and recognized that windows explorer doesn't work. See attached file. You cannot see folders and files.
I can open explorer and see all folders and files, but when I want to attach a file from my email program it looks like attached jpg. Or if I want to download a file from internet browser, it looks like attached jpg.
Please help urgently. Is it maybe possbile to answer in Germnan language? That would be much more easier for me … Thanks, Petra
Hello Petra,
I understand the experience you are facing with the browser and folders. I will help you with that. I suggest you disable AVG (Open AVG Internet Security > menu > settings > Troubleshooting > Passive Mode > Turn off the AVG Passive mode) and check the issue.
I would also like to inform you that, German support is now only over e-mail there is no contact number, please fill in this https://goo.gl/hu6gbz form to get help.
I disabled AVG as you mentioned (Open AVG Internet Security > menu > settings > Troubleshooting > Passive Mode > Turn off the AVG Passive mode …
This unfortunately did not solve the problem 
I disabled AVG as you proposed but this does not solve the problem. Can you help please?
Hello Petra,
I understand the experience you are facing with the browser and folders. I will help you with that. I suggest you disable AVG (Open AVG Internet Security > menu > settings > Troubleshooting > Passive Mode > Turn off the AVG Passive mode) and check the issue.
I would also like to inform you that, German support is now only over e-mail there is no contact number, please fill in this https://goo.gl/hu6gbz form to get help.
I disabled AVG as you mentioned (Open AVG Internet Security > menu > settings > Troubleshooting > Passive Mode > Turn off the AVG Passive mode …
This unfortunately did not solve the problem