Hello Joe.
Please try to keep the whole conversation in one thread to speed up resolution.
You can find answer to your question together with your other post here https://support.avg.com/answers?id=9060N000000EYF2.
I tried the recommended solution run AVG Clear (when I could finally find out how to download it!) but it made no difference. Windows update still tells me the freshly re-installed version of AVG Free is incompatible with it's latest update and thus refuses to complete on the upgrade install. The only change is that when I booted my computer a blue screen asked me which operating system I'd like to use - Windows 10 or AVG Clean!! I do hope that's disappeared when I next boot!
Hello Joe.
Please try to keep the whole conversation in one thread to speed up resolution.
You can find answer to your question together with your other post here https://support.avg.com/answers?id=9060N000000EYF2.