Windows firewall problem

Rosa, Which AVG product are you actually using?.
AVG Guru

the skype app stopped working. I cannot download the new skype app as it says: windows firewall is not active. I cannot change the windows firewall settings as it says: windows does not use the advised settings ( which i cannot change)
is there a problem with windows firewall and AVG settings?

Rosa, Which AVG product are you actually using?.
AVG Guru