Hello,
I cannot receive e-mails with an error cod 0x800CCc0F, however I can send. As far as I can see the account setings are correct. using POP3.
Hello Iain,
We apologize for the inconvenience caused to you.
We will check and help you with this issue.
Regrettably, with recent 22.7 & 22.8 Antivirus (Windows) updates, we encounter multiple issues with the Email Shield related to sending/receiving emails via 3rd party email clients (MS Outlook, Mozilla Thunderbird…). The developers are investigating the incorrect behaviors.
Open AVG Internet Security, and navigate to -> Menu -> Settings -> Basic Protection -> Email Shield -> Untick the "Scan outbound emails (SMTP)" checkbox.
If the issue still persist, please reply to this post along with the screenshot of error message in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3Bof0Q5
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hello Screenu,
I followed your suggestion and now receive e-mails.
many thanks.