Windows Media Player

AVG Performance
1

Hi, I've installed  AVG Tuneup on my computer and it suggested that I put "Update Library" to sleep. I did so, but when I try to open a file with Windows Media Player, an error message appears ("server execution failed") and I can't play any song or watch any video. How can I solve this problem?

4

Hello Julian,

We apologize for the inconvenience. We'll help you sort this.
Please refer to this article to undo any changes made by the AVG TuneUp from the Rescue Center.
Restart your computer after undoing the changes and check if the issue persists.
Keep us updated.

5

I have just installed AVG Tune up and now have the same issue. Did you find the solution Julian, or the AVG team?

2

Hello Julian,

We apologize for the inconvenience. We'll help you sort this.
Please refer to this article to undo any changes made by the AVG TuneUp from the Rescue Center.
Restart your computer after undoing the changes and check if the issue persists.
Keep us updated.

3

I have just installed AVG Tune up and now have the same issue. Did you find the solution Julian, or the AVG team?