Hello Petr,
We apologize for the inconvenience.
Please refer to this article to troubleshoot this issue.
Kindly check if the issue still persists after performing the troubleshooting steps provided in the above article.
Thanks in advance. Keep us updated.
Hello.
I have installed AVG and Windows still tells me that both AVG and Defender are turned off, but when AVG opens it reports that I am protected, how do I solve it? Thank you
Hello Petr,
We apologize for the inconvenience.
Please refer to this article to troubleshoot this issue.
Kindly check if the issue still persists after performing the troubleshooting steps provided in the above article.
Thanks in advance. Keep us updated.