Windows phone app for desktop

Hello Joseph,
We apologize for the inconvenience caused.
We understand that after upgrading your AVG Program to paid version you are unable to sync your phone with Desktop.
May I know the name of the AVG program installed on your desktop?
We kindly request you to please temporarily disable AVG program using the article http://avgclick.me/TempDisableAVG
and check are you able to sync your phone with Desktop.
Please feel free to get back to us for further assistance.
Thank you.

Bought a Lumia phone in january and it synced first time with the desktop app.
Shortly after AVG must have upgrade because I had to add some exceptions into security settings to let some of my installed programs work.
Since the upgrade the desktop cant find my phone when I connect.
can anyone advise which settings/exceptions need to be changed to make to let the desktop app sync my phone

Hello Joseph,
We apologize for the inconvenience caused.
We understand that after upgrading your AVG Program to paid version you are unable to sync your phone with Desktop.
May I know the name of the AVG program installed on your desktop?
We kindly request you to please temporarily disable AVG program using the article http://avgclick.me/TempDisableAVG
and check are you able to sync your phone with Desktop.
Please feel free to get back to us for further assistance.
Thank you.