Windows Remote Desktop

Hello Samuel,
We will certainly check this for you.
Please check whether you configured the follwoing Firewall settings:
- Open AVG - Menu - Settings - Full protection - Enhanced Firewall - Enable Internet connection sharing.
- Navigate through the above path, change the network profile from public to private.
Monitor the progress and keep us informed here.

Hello,

I is looking to access me Desktop from remote location using Microsoft Remote Desktop. I have configured me AVG to allow for remote desktop connections by enabling all options in System Rules and opening the necessary 3389 port in packet rules. However, despite this configuration I is only able to use the Remote Desktop app when connected to me home wifi network. I want to do this on the road, can anyone provide instructions as to how to allow me remote phone and home computer to meet each other?

Thank you.

Hello Samuel,
We will certainly check this for you.
Please check whether you configured the follwoing Firewall settings:
- Open AVG - Menu - Settings - Full protection - Enhanced Firewall - Enable Internet connection sharing.
- Navigate through the above path, change the network profile from public to private.
Monitor the progress and keep us informed here.