Windows update error - unable to download updates

Hi David,

Our expertise are limited to AVG. We'd like to look into this & help you with the available suggestions.
Please let us know the operating system of your computer & share us the screenshot of the message that you receive regarding windows update for better clarity.
If you suspect that AVG is causing the issue, you can disable all AVG components as mentioned in this article & check.

Hi David,

Our expertise are limited to AVG. We'd like to look into this & help you with the available suggestions.
Please let us know the operating system of your computer & share us the screenshot of the message that you receive regarding windows update for better clarity.
If you suspect that AVG is causing the issue, you can disable all AVG components as mentioned in this article & check.

When I try to shut down, windows offers updates as only choice.  Runs updates, then get message that updates aren't working and it then deletes updates.  Lengthy, annoying process which I can not avoid much longer.