Hello Nigel,
Thank you for contacting us with your concerns. We regret to hear about the inconvenience caused to you. Could you please let us know the exact error message when you try to update windows if you are receiving any? Also, please try to disable AVG protection temporarily and check if you could perform the windows updates.
To disable AVG temporarily, please right click on the AVG icon in your system tray at the bottom right hand corner of your desktop and drag the button against Protection to Off.
Please, feel free to let us know if you require any further assistance.
since loading avg antivirus & cleaner I'm having trouble with windows updates now? what can I do to correct this?
Hello Nigel,
Thank you for contacting us with your concerns. We regret to hear about the inconvenience caused to you. Could you please let us know the exact error message when you try to update windows if you are receiving any? Also, please try to disable AVG protection temporarily and check if you could perform the windows updates.
To disable AVG temporarily, please right click on the AVG icon in your system tray at the bottom right hand corner of your desktop and drag the button against Protection to Off.
Please, feel free to let us know if you require any further assistance.