Sorry for the duplicate post: I believe there was a temporary glitch, and my first post disappeared.
That's why I posted the same message a second time. After that, both messages re-appeared (??).
I should add that all of our Windows XP PCs also have AVG Internet Security installed,
albeit an older version of that software.
I've done more testing, and our other Windows 7 and Windows 10 PCs are having
no difficulty accessing remote drives hosted on our Windows 7 Ultimate x64 PC.
The problem only appears when an XP PC tries to access a shared network drive
on the Windows 7 Ultimate x64 PC with the latest AVG Internet Security installed
yesterday.
It's also odd that the Windows 7 Ultimate x64 PC can see shared network drives
on the Windows XP PCs (???) .
We just upgraded a Windows XP workstation to Windows 7 Ultimate 64-bit version.
Yesterday, we purchased the latest AVG Internet Security from www.newegg.com .
We switched the AVG Enhanced Firewall OFF, and left the Windows 7 Firewall ON.
Now, our Windows 7 Ultimate PC can see network drives on 2 x Windows XP PCs.
However, both Windows XP PCs cannot see any network drives on the Windows 7 Ultimate PC.
The error message we are getting on both XP PCs is:
"the specified server cannot perform the requested operation"
Also, both Windows XP PCs cannot "map network drive" now.
These are new problems which only started happening after we installed
the latest AVG Internet Security on our Windows 7 Ultimate 64-bit PC.
Sorry for the duplicate post: I believe there was a temporary glitch, and my first post disappeared.
That's why I posted the same message a second time. After that, both messages re-appeared (??).
I should add that all of our Windows XP PCs also have AVG Internet Security installed,
albeit an older version of that software.
I've done more testing, and our other Windows 7 and Windows 10 PCs are having
no difficulty accessing remote drives hosted on our Windows 7 Ultimate x64 PC.
The problem only appears when an XP PC tries to access a shared network drive
on the Windows 7 Ultimate x64 PC with the latest AVG Internet Security installed
yesterday.
It's also odd that the Windows 7 Ultimate x64 PC can see shared network drives
on the Windows XP PCs (???) .
Hello Paul,
Thank you for the information.
We have replied to your original post and please check and then let me know how to proceed further.
Thank you.