Winvnc and firewall

AVG Protection
8

Hello Alejandro,
We regret to hear about the inconvenience caused. Could you please share us the screenshots of the issue when Firewall is enabled and disabled, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.

1

Hi:

I need help about winvnc, in the new version about avg internet sec. i dont connect to my machine, if i´m disable the firewall its posible connect.

I try to add the program in to avg excepcion but dont work…

Any help me?

2

Hi Alex.
If you are a paid user of AVG Internet Security, please contact our technical support team (https://support.avg.com/support_tech_chat?l=en) or write your own post for assistance.

3

Hello Alejandro,
We regret to hear about the inconvenience caused. Could you please share us the screenshots of the issue when Firewall is enabled and disabled, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.

7

Is there a solution for this? I'm facing the same problem.

5

Alejandro, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

4

Hello Alejandro,
Thank you for the screenshot. We have emailed you a link to get connected to our advanced support. Please follow the same and they will fix the issue for you. If you still have any issue, feel free to contact us.
Thank you

6

Is there a solution for this? I'm facing the same problem.