Wireguardtun.exe is overloading my data usage

AVG Protection
6

Hello Joe, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Confirm the version of AVG programs installed in your devices.
2. Let us know the operating system installed in your device. 
3. Share the screenshot of the page which shows high data usage. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

7

Good Day Veeramani,

1. Confirm the version of AVG programs installed in your devices.
    *  Internet Security Ver:  22.12.3264 (build 22.12.7758.771)
    *  AntTrack Ver:  3.3.654.558
    *  TuneUp Ver: 22.4 (build 5201)
    *  Secure VPN Ver:  5.23.7370

2. Let us know the operating system installed in your device. 
    *  Windows 10 Pro Ver:  21H2 (OS build 19044.2604)

3. Share the screenshot of the page which shows high data usage. 
    *User-added image

Thank you Veeramani, I'm looking forward to your response.

1

Good day, I am experiencing very high data usage too inspecting Win 10 Data Usage App, I found wireguardtun.exe is overloading my data usage (2.61 GB) and openvpn.exe (633 MB).

My daily activity on this computer entails reading/answering e-mails (+/-20), browsing products (+/-3) on Google and answering WhatsApps (+/-5).

This is very low data usage activity.

Please advice me re high data usage.

Thank you.

Joe

3

Hello Joe, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Please provide the following information to help you better :

1. Confirm the version of AVG programs installed in your devices.
2. Let us know the operating system installed in your device. 
3. Share the screenshot of the page which shows high data usage. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

4

Good Day Dinesh,

Thank you for your feedback.

The VPN Protocol Settings were set to "Automatic" prior to the screenshot provided in the previous conversation.

I'm currently using an unprotected (non-VPN protected) system in order to conserve data and get the job done.

Please advice.

Thank You.

Joe

5

Thank you for providing us the info, Joe. 
It seems that the VPN protocol needs to be modified. 
Please follow these steps & let us know if it helps : Open AVG Secure VPN - Menu - Settings - VPN protocols - Change it to Automatic.

2

Hello Joe, 

Thank you for writing back to us. Could you please check and confirm whether you can see any changes in data usage when you disable AVG Secure VPN? Also, try to set all available protocol and check the status. We look forward for your response.