I am unable to print bank statements or tax returns from my laptop. Until the last few months, I had no problem. I have googled how to fix and done everything suggested, even turned off my VPN with no results. It is not a printer problem as I can print off Word or Excel documents without any problem. I can print these from my ipad/iphone with all AVG totally turned off. Any suggestions?
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Since Word/Excel print fine, itβs likely not a printer issue. Try:
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Download the bank/tax PDF first, then open it with Adobe Acrobat Reader and print.
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In Adobe Reader: Print β Advanced β Print as Image.
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Try another browser or clear your browser cache.
The problem is most likely with the PDF viewer or browser security settings on the laptop.