Wireless printer will NOT print bank/IRS documents

I am unable to print bank statements or tax returns from my laptop. Until the last few months, I had no problem. I have googled how to fix and done everything suggested, even turned off my VPN with no results. It is not a printer problem as I can print off Word or Excel documents without any problem. I can print these from my ipad/iphone with all AVG totally turned off. Any suggestions?

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Since Word/Excel print fine, it’s likely not a printer issue. Try:

  • Download the bank/tax PDF first, then open it with Adobe Acrobat Reader and print.

  • In Adobe Reader: Print β†’ Advanced β†’ Print as Image.

  • Try another browser or clear your browser cache.

The problem is most likely with the PDF viewer or browser security settings on the laptop.