Withdrawing money from the card

Hello Lyudmila,

I understand your concern on this charge from AVG.

I see from your record that you have been charged for the purchase of AVG Ultmate purchased on 2018.2.1.

If you are not using this product, please let us know and we will escalate your case to the refund team.

 
On February 1, 2018, at 5 o'clock in the morning, you just wrote off the money from the card for subscription. What right do you have without knowing the client? I demand a refund! Because I did not get it. Answers in 45 days, and bills for payment, too, was not.

Hello Lyudmila,

I understand your concern on this charge from AVG.

I see from your record that you have been charged for the purchase of AVG Ultmate purchased on 2018.2.1.

If you are not using this product, please let us know and we will escalate your case to the refund team.