Without AVGARDISK, Windows won't boot!

Guys, I have the same problem and it's not funny anymore. Do I really have to re-install Windows or you are able to help? I'm asking because there has been a month since you answered this post

I have the exact same problem with Windows 10. Considering contacting my attorney.

Just tried turning on my pc and it is stuck in Win7 "Starting Windows". Try in safe mode and I see it stalls at loading avgardisk.sys.

Dear All,

I'm facing the same problem, I will give a short description of my system installation:

Bootloader: Grub2, but all time, the mbr 446 bytes saved with dd, in every state, it means that i can restore a difrent OS bootloaders, any time, with Sysrescd Live spin.

ATTENTION: dd can destroy the whole data on your hdd, if you don not know how to use it.

(Remark: If you try to install Sp1 to Win7, you need it's own ntldr bootloader in mbr, with grub2 in mbr, you can not install sp1 to win7.)

My goal of installation should look like this:
/dev/sda1 (active boot flag) = fs type ext4 Centos 7
/dev/sda2 = fs type ntfs (drive c:) - Windwos 7 x64 SP1
/dev/sda3 = fs type ntfs (drive d:) - Windwos 7 x86

The problem is with /dev/sda3 - can not boot avgrdisk.sys, bricks the system.

Installation order:

1st sda2 Windwos 7 x64 - Devops workstation (AVG FREE installed)
2nd sda1 Centos 7 - I need linux, because it never fails, resistive to viruses :wink:
3rd sda3 windows 7 x86 - Compatibility to old 32bit devices.

My installation technique is, I set active boot flag to sda3 and change partition type sda2 partition type to Hidden NTFS because this way the windows installer will not see the other windows system instance. I prefere to use Grub2 to manage the boot targets, instead of windows built in.

On sda3, at the end of the installation of win7 x86, the local user account created finally. After reboot the Windows 7 x86 on sda3 can not load avgrdisk.sys. Bricked.

Remeber: sda3 is ntfs + bootflag set, sda2 invisible fstype hidden ntfs.

What to do now?

I restored the Centos 7 boot record using Sysrescd live spin with the command "dd if=/path/to/mbr446.centos7 of=/dev/sda bs=446 count=1", set my active boot flag to sda1. Set sda2 fstype back to ntfs.

With this configuration: Centos 7 boot = OK!

Grub2 loads well Win7 x64 Sp1 with custom conf:

menuentry "Windwos 7x64" {
set root=(hd0,2) # First HDD, 2nd partition
chainloader +1
}

Win7 Sp1 x64 System is running and healty. OK!

Let's try to load the new install: Windows7 x86

menuentry "Windwos 7x86" {
set root=(hd0,3) # First HDD, 3rd partition
chainloader +1
}

Win7 Sp1 x64 booted instead of Win7 x86!!!

Cofiguration 100% -ok, My laptop uses the same boot configuration.

At this point, I decided to load back the MBR record of win7 x86 and set sda3 bootflag active, set sda2 to hidden ntfs (revert back to post installation partition schema of Win7 x86).

I can not figure out why Bricked on loading avgrdisk.sys after succesfully avgbuniv.sys and avgbidsh.sys was loaded to the system.

But wait a minute, How it possible that a fresh install of Win7 x86 (never logged into the desktop) loading succesfully avgbuniv.sys and avgbidsh.sys while the other Windows7x64 on sda2 filesystem is set to hidden ntfs.

After checking with Centos7 the avgbuniv.sys and avgbidsh.sys not exist on sda3 (Win7 x86).

I uninstalled AVG Free from Win7 x64 while MBR was also restored to it's own ntldr, still unable to boot Win7 x86. No success.

What should i do? Should I reinit the whole HDD with /dev/zero? I'm very upset.

My Question is: During AVG install, where are avgbuniv.sys and avgbidsh.sys registered to?

p.s.: I use a free version of avg, as i see this topic is older than one year, probably my solution is to add another HDD to the workstation, and boot with grub2.

But this solution is like the same as your car's engine failed, nobody can repair, so the solution is to buy another car?!

The real solution should be try to look another repairmen or service station, how knows the know how, how to repair.

Sincerely waiting to your kindly solution.

The world would be much better with Unix systems… and i wasted 5 hours to investigate this matter, instead of working on my k8s threads. Now I'm going to look for an unused sata hdd in my basement.

Wish better luck.

I'm having the exact same problem! Has anyone found a solution for this??

Hello from december 2021.
windows 7 pro is bricked by this file.
This is is last nail in AVG coffin. Sorry boys, all my administered co.panies will not use your products.
Why win7? There are special legacy devices used in various industries.

I've got the same issue, win 7 32 bit, wont boot at all, safe mode cmd prompt fails at loading avgardisk.sys, usual windows repir tricks wont work, is there an actual fix for this apart from re installing the OS?

The community fixed the problem rather than the Dev itself :skull:

Having established that when the AVG disk driver avgsrdisk.sys is installed, Windows 7 WEI fails consistently, I have found a much worse problem :-
If avgsrdisk.sys is removed, renamed or corrupted, then Windows will not boot at all, not even in safe mode!
You can't boot at all using any of the safe mode options, forcing a Windows re-install.
This is a very important issue for an anti-virus program - If something gets onto your system somehow and just renames avgsrdisk.sys, then your system becomes un-bootable.
The only way round this without a complete Windows re-install is to get into Dos mode via the Windows recovery disk (If you have one) and re-instate avgsrdisk.sys from a backup.
This is a serious security problem.

Hello Brett, and everyone else. My name is Jovana and I'm with AVG senior support. Please accept my apologies for the delay. 

Thank you for your detailed feedback. I already shared it with the team so we can make improvements in the future. 

Please note that the avgArDisk.sys service is a disk upper filter. Unfortunately, if this file is deleted, changed, or corrupted, the OS will not be able to boot until removing the service name is from the below reg key. (See attached screenshot).

User-added image

"HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}@UpperFilters".

The only other recommendation we have is to reinstall the operating system.

Thank you for your understanding.

- Jovana

Ditto! Same problem for me, Can't find a solution other than a full re-install on my raid drive. Kind of upsetting. Will be taking my free version of AVG off of my machine and reporting this issue to anyone who has AVG immediately. I have been working as a PC Tech for over 30 years and I have never seen anything as disgusting as this. It's bad enough you guys created this issue to begin with but your "solutions" up to this point make me question your knowledge of computers in general. Not impressed!

Hello,
Thank you for contacting AVG support community.
If you have any concerns regarding AVG, please write back to us in a separate private message so that we can check and assist you accordingly.
Thank you in advance!

Hello AVG,

Having the same issue with avgsrdisk.sys hanging WIN7 safe mode loading this file. The condifiton that caused it was Ghost 2003 changing the active partition to IBM MSDOS7 on the last partition of 3. Neeedless to say the image being copied to another drive was not even the C drive and between two others IDE drives. After swicthing the active partiton via Win98 boot disk using fdisk.c to change the active back to NT bootloader safe mode stops/hangs on avgsrdisk.sys then reboots the CPU. Odddly the Fixmbr winbdows tools and auto repair were bamboozeld by the active partiton could not locate simple ntoskernel.exe least of the issues and inplace upgrade failed misserably. To make matters worse the windows format utiltiy can not fit NT bootloader on a floppy disk made from A prompt. Can not compress the image, hence an untested bug flys under the Redmond radar.

Hi all. Same situation after a power-off problem. This worked for me:

1 - Start machine and press F8 to get windows startup options
2 - Choose "Repair your computer"
3 - Select language, and login with your usual user
4 - A "System Recovery Options" window appears. Select "Command prompt"
5 - Run chkdsk c: /f   (in my case /r was not necessary, may be slow, but you cant try if first chance does not work)
6 - Wait to finish and see results.
7 - [OPTIONAL] Restart the computer, press F8 and this time select "Safe Mode". The machine will start normally bypassing the problem with the avgArdisk.sys
8 - Restart the computer, press F8 and this time select "Last Know Good Configuration (advanced)". The machine will start normally.
NOTE: The first logon after the repair may be slow, just wait 5-10 minutes.
NOTE2: chkdsk c: /f repairs the disk causing the boot problems. /r also repairs sectors but in my case was not necessary.

Ok Everyone, I figured it out :-)  when something acts like a virus you need to treat it like a virus.  In order to delete the dreded avgArDisk.sys file for good and leave your system bootable you must remove it's corresponding registry keys but you can't do it with registry editor you need the Malwarebytes tool  Regassassin (FREEWARE) you can download it here https://www.malwarebytes.com/regassassin/
This is a stand alone program meaning no install necessary just download the file and double click it.
Once you have the program open you need to copy and paste the following registry keys in one at a time and click delete, say ok to the warnings:
HKEY_LOCAL_MACHINE\SOFTWARE\AVG
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AVG
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\avgArDisk
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\services\avgArDisk
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\services\avgArDisk\Enum
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\avgArDisk

Now reboot, once the system comes back up you can safely delete the dreded avgArDisk.sys file without consequence. 

As noted in my previous post, I had already uninstalled AVG and used their removal and clear tool but still had remenance of the program including avgArDisk.sys.  What you may not know is that avgArDisk.sys isn't the only driver they install, here's a list of the others

avgArPot.sys
avgbidsdriver.sys
avgbidsh.sys
avgBoot.exe
avgbuniv.sys
avgKbd.sys
avgMonFlt.sys
avgRdr2.sys
avgRvrt.sys
avgSnx.sys
avgSP.sys
avgStm.sys
avgVmm.sys

I will be proceeding to remove them as well using the method described above, you'll have to find their keys first and a sweet piece of software to do that is Resplendent Registrar Lite, it has a nifty search function that brings back all occurrances of your search criteria so you can copy the keys from one window, it's free for home use.

Yep, no more AVG for me :-)  It's a virus folks

THIS IS NOT AN ANSWER

avgArDisk.sys has stopped my laptop from working properly. I have been coming back for days after repeatedly asking for help to remedy the problem with avgArDisk.sys

Hi there. 

5th December 2019

Windows updated today however nothing changes as regards me not being able to get  'on' my laptop as I have always done by entering my correct password and logging into Windows. 

Windows 7 Home Premium
Service Pack 1

Hewlett-Packard
HP G56 Notebook PC

Pentium (R) Dual-Core CPU T4500 @ 2.30GHz 2.29 GHz
RAM: 4.00GB 
64-bit Operating System

Please can someone reply as occasionally having access via Safe Mode every now and then because of avgArDisk.sys will not permit me to run any other modes, to fix the problem that is that same file avgArDisk.sys, is an irony that wore instantly thin when I lost proper access to my laptop. 

I have accidentally posted this matter as an answer on another thread. 

It had been days since avgArDisk.sys completely messed up me being able to use my laptop. 

In Safe Mode (and No other version of Safe Mode), after getting 'stuck' (hangs)  @ avgArDisk…sys for a while, the windows login in page appears. I can type in my password and it is recognised and allows me to login in Windows. 

I cannot do that on any Safe Mode option, ie networking etc because the system gets to avgArDisk.sys and just hangs then restarts. 

When the laptop starts normally and the Windows 7 login page appears and I put in my correct password it says the my User Interface does not recognise me. Nb: This self password is used in Safe Mode and allows me to login Windows 7 

This is a much reported problem since at least April 2019 here and before that in Windows forums.

I simply want to get proper access to my laptop before avgArDisk.sys changed all that. 

Please reply. 

I don't have a Windows 7 disk. Safe Mode in essence just let's me on. 

Please reply with a right and proper solution/patch for the commonly occurring error. 

Thanks

AGAIN THIS IS NOT AN ANSWER

*** I NEED URGENT HELP ***

AVGARDISK.SYS WILL NOT ALLOW MY LAPTOP TO RUN PROPERLY. 

I HAVE NOT HAD PROPER ACCESS FOR DAYS

PLEASE REPLY


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PLEASE CAN SOME ONE REPLY

I've got the same issue, win 7 32 bit, wont boot at all, safe mode cmd prompt fails at loading avgardisk.sys, usual windows repir tricks wont work, is there an actual fix for this apart from re installing the OS?

I got this same issue today (Windows 7, HP notebook).
how do I launch the Regassassin if my PC doesn't boot? 
Do I need to remove the HDD from my laptop, connect it to another computer and run Regassassin there?

Alright, Stephen. Please reinstall Operating system and AVG programs. Monitor the progress and keep us informed here about it.
Thank you.

I've a customer with same problem and I've been trying to solve it for a long.
I've tryed the solution proposed by Shawn Engleman and it doesn't work either. I've even tried a mix of this solution with Mike Sickinger's by removing the keys recommended by his program, also without success.
Obviously not being able to load Windows in any way I resorted to editing the registry offline (using an installation DVD following one of the ways explained in How to edit & modify the Windows Registry OFFLINE - WinTips.org).
I definitely surrender and will be forced to reinstall Windows.I am disappointed with AVG and will be warning all my customers to stop using it. :frowning: