Without connection

Hello Alejandro,

We will help you in this.
Just to confirm, check if you are able to access the internet when the AVG is disabled temporarily
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

Hello Alejandro,

We will help you in this.
Just to confirm, check if you are able to access the internet when the AVG is disabled temporarily
https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus

When I turn on AVG Internet Security the Internet connection is cut.

Temporarily disabling AVG is to check if the issue is caused by AVG or not.

To fix this, please follow the steps below in AVG Internet Security program.

1. Open the AVG Internet Security user interface and click the Hacker Attacks tile.
2. Click Settings (the gear icon) in the top-right corner.
3. Ensure Full protection ▸ Enhanced Firewall is selected in the left panel and enable 'Internet Sharing Mode'.

Then, check if you are able to access internet on your PC.

No, I still cannot access the Internet. Even disabling the entire AVG protection, I can't access either. Yesterday, disabling protection, I could access.