Won't download all the way

I'm trying to install the Unlimited software on a new laptop but when I try it will be almost done downloading then it hits an error popup saying it needs to be connected to the internet to download and then I have to do it all over again!. My laptop is fully connected.  Why is it doing this?  Help!

Hi Kendall,

Alright let us help you to sort this out. We suggest you to change the Google DNS and then try to download the setup file and see if that helps you to resolve the issue. Please refer to this article to know how to change the Google DNS according to your Windows operating system.