Hello Ally,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Please provide us the screenshot of threat notification.
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
Please refer the above article to create a screenshot.
We will certainly help you out.
Thank you and keep us updated.
I can't get into my company's outlook email account, which I use through the web. AVG blocks it saying that the threat is secure, and it was infected with URL:Phishing. The code is 1b6ca3f552da/2022-11-12T18:53:42.142Z
I felt like the only solution was to go from being a Free Account to a Paid subscription. There didn't seem to be other options. On top of all of this it signed me up for FAMILY account, but I am a single person. An option to be a single person wasn't apparent to me.
The email is the primary issue.
Hello Ally,
Thank you for replying and providing the screenshot.
Sorry for the trouble caused.
We have sent you an email regarding your concern.
Please do check.
Thank you.
Thank you. Attached is the screenshot.
If possible, please reply today, Sunday, Nov. 13, which is a workday for me. I have deadlines that needs to be met today. Also, Adobe Acrobat stopped working. It opens and then closes. I don't have any explanation other than AVG.
At this point, I don't trust AVG. How do I know this is not a PHISHING ATTEMPT. They wanted compelte control to delete my files. This is unacceptable. You should provide a solution – not hold people hostage.