Won't upgrade to AVG PRO + Windows error

Saddam,
We do understand how difficult this is for you. Upon checking your records, we are unable to locate any active programs. We realize that you have the activation code, in this case, we suggest you to get connected with our technical support http://avgclick.me/AVGtechnical via online chat, since it is not recommended to share the personal details on public forums. Do not worry, our technical support team will help you with all your concerns and fix the issue as soon as possible. Thank you!

Recently I started getting notifications that I have to activate my AVG PRO. Don't even know why is that cause I've done it already… Anyway I decided to reinstall the whole programme and now it won't upgrade to AVG PRO and doesn't have an option to "activate" this product, which I used to enter my key couple of months ago. Also im often getting these errors when Windows just closes AVG anti-virus. Im using Windows 10 btw. So how can I actually get this working properly and on a "PRO" level?

Saddam,
We do understand how difficult this is for you. Upon checking your records, we are unable to locate any active programs. We realize that you have the activation code, in this case, we suggest you to get connected with our technical support http://avgclick.me/AVGtechnical via online chat, since it is not recommended to share the personal details on public forums. Do not worry, our technical support team will help you with all your concerns and fix the issue as soon as possible. Thank you!