Work not synchronising to OneDrive since installation of AVG

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3

Hello Ann. 
Thank you for contacting AVG Support Community. 
We regret the inconvenience this may have caused.     
We will certainly check and help you. 
Please confirm which AVG program you are referring to. 
Do you get any error messages while opening excel files? 
Also please confirm the operating system(Windows 7, Windows 8, Windows 10, Windows 11) which you are using on your PC. 
Thank you and keep us updated. 

1

My work is not sychronising back to OneDrive and I'm not being able to open Excel when on One Drive, therefore access being denied!

2

Hello Ann. 
Thank you for contacting AVG Support Community. 
We regret the inconvenience this may have caused.     
We will certainly check and help you. 
Please confirm which AVG program you are referring to. 
Do you get any error messages while opening excel files? 
Also please confirm the operating system(Windows 7, Windows 8, Windows 10, Windows 11) which you are using on your PC. 
Thank you and keep us updated.