Hello Jaqi.
Please accept our sincere apologies that an AVG product did not meet your expectations.
You can find your previous query about Passive mode here: https://support.avg.com/answers?id=9065p000000Q0SV
Is it AVG AntiVirus free that you are trying to uninstall? Could you let me know what happens when you run AVG clear tool?
SERIOUSLY! AVG should be flagged as the malware it is! It basically takes hold of your system and won't let go ... then for all your apologies, everything is STILL shit!!! I posted yesterday saying that my damn mouse freezes and everything gets greyed out when trying to get into passive mode (andthere is no way to find even my old post?!?!?). Then uninstalling is the same!!! Are your people so bad at coding they can't figure out it is the owner of the device which is clicking to uninstall?????????? Now some of this shit program is still running while some of it I managed to delete but it won't let me delete the program files and dlls. I WANT THIS OFF MY SYTEM. OH, AND I SAW ANOTHER POST WHERE YOU RECOMMEND THE "clear tool" (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover), BUT THE PAGE GOES NOWHERE!!!! I'm so ticked off and am about to leave reviews about your garbage product - EVERYWHERE!!!
Hello Jaqi.
Please accept our sincere apologies that an AVG product did not meet your expectations.
You can find your previous query about Passive mode here: https://support.avg.com/answers?id=9065p000000Q0SV
Is it AVG AntiVirus free that you are trying to uninstall? Could you let me know what happens when you run AVG clear tool?