Would like a full refund that was taken out of my bank account for dri avg

AVG Subscription
3

Hello Gillian.
We're sorry to hear that you could not reach our phone support.
We acknowledge your request for refund.
However, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this charge. Please revert it containing those details.

1

what is DRI-AVG   …   i would like a full refund of 74.99   witch was taken out of my bank account without my nolige or concent  ive never heard of it  … an trying too gett thru too AVG SUPPORT IS A JOKE  … HARD TOO GET A REPLY … PHONE NUMERS NO GOOD… PLEASE REPLY  WANT A FULL REFUND PLEASE ASAP… THANK YOU    MISS GILLIAN FAIRCLOUGH

2

Hello Gillian.
We're sorry to hear that you could not reach our phone support.
We acknowledge your request for refund.
However, you do not have an active subscription registered to the email address that you used to contact us here.
I have sent an email requesting more details to locate this charge. Please revert it containing those details.