Hello Tony,
Thank you for contacting AVG Community Support.
We understand that you are getting a US location when using UK VPN server.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know when you started facing this issue?
Please share us the operating system name and version of your device.
We suggest you to try changing DNS and check again: | AVG (https://support.avg.com/SupportArticleView?l=en&urlname=troubleshoot-avg-dns)
Also, we suggest you to change the VPN protocol and check again.
Open AVG Secure VPN, then click Change location on the main application screen and select a location. Select a different VPN protocol. Open AVG Secure VPN, and go to ☰ Menu ▸ Settings ▸ VPN protocols. Disconnect other VPN services that may be running on your PC.
Please do try the above steps and let us know if it has fixed for you.
Awaiting for your response.
It has come to my attention that the VPN is not giving me a UK virtual IP despite me selecting UK London as the required country. It has repeatedly given me US virtual Ips on all the UK choices. Why? This country change can cause me problems with online game accounts if I play with the VPN on – usually no problem until it detects I am thousands of miles away from where I was before.
Hello Tony,
Thank you for contacting AVG Community Support.
We understand that you are getting a US location when using UK VPN server.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know when you started facing this issue?
Please share us the operating system name and version of your device.
We suggest you to try changing DNS and check again: | AVG (https://support.avg.com/SupportArticleView?l=en&urlname=troubleshoot-avg-dns)
Also, we suggest you to change the VPN protocol and check again.
Open AVG Secure VPN, then click Change location on the main application screen and select a location. Select a different VPN protocol. Open AVG Secure VPN, and go to ☰ Menu ▸ Settings ▸ VPN protocols. Disconnect other VPN services that may be running on your PC.
Please do try the above steps and let us know if it has fixed for you.
Awaiting for your response.
Thanks. Changing the DNS worked, all three UK options now show UK vcirtal IPs