Hello Zainal,
You've reached the AVG community support forum.
I understand that you have entered the wrong email address while purchasing.
I see that your query was already addressed by our chat support team.
I hope that your queries have been answered.
If there is any other concerns or questions, please do contact us again.
Thank you and keep us updated.
I had the same error as several users, I was billed for an AVG subscription using the wrong email address. and where should I complain about this problem? The conclusion is :
1. During the initial payment process, I registered the wrong e-mail address
2. I am currently using the AVG Free service with the correct email address for 1 year
3. However, the bill is a premium type to the correct email address
4. I really have difficulty with where to complain about this problem
Hello Zainal,
You've reached the AVG community support forum.
I understand that you have entered the wrong email address while purchasing.
I see that your query was already addressed by our chat support team.
I hope that your queries have been answered.
If there is any other concerns or questions, please do contact us again.
Thank you and keep us updated.