Wrong e-mail adress

AVG Subscription
4

Hi Stein,
Thank you for reaching out to us with your concerns. I have successfully updated your records with us and registered AVG TuneUp - Unlimited under correct email address. Please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance for instructions on how to download and install AVG TuneUp - Unlimited.

1

Half an hour ago I paid a Subscription for AVGTune up - unlimited. Unfortunately I maid a small error when writing my e-mail adress. (I wrote oytlook instead of outlook.) Because of this I don't receive a mail for confirming my e-mail adress, and so  I am not able to register my Product. Can you help me ?

2

Hello Ruby,

I understand your concern. I see from your telkomsa account that you have active subscription of AVG PC TuneUp which expires on 2017.12.22. This product is not enrolled into automatic renewal, so you will not be charged by AVG from your old account.

3

Hi Stein,
Thank you for reaching out to us with your concerns. I have successfully updated your records with us and registered AVG TuneUp - Unlimited under correct email address. Please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance for instructions on how to download and install AVG TuneUp - Unlimited.