Hello Darren,
We regret the inconvenience caused. Please send your email id which used at the time of purchase, your AVG Product as a private message so that we could locate your account and assist you better in resolving your issue.
Thank you, Aravindh Raman, AVG Customer Care.
Hi, I upgraded to pro today but i must have missed a letter on my email address at the initial download of the trial, I am unable to log in due to not being able to verify my account so im unable to change it.
Also the pro version wont show on my avg or avgzen, Keeps telling me to purchase the upgrade but when i navigate to the page it shows that i am already subscribed.
im not sure how to send you a private message
Aravindh Raman, i dont know how to message you.
Hello Darren,
We regret the inconvenience caused. We keep you inform that you don't need to message again,we personally suggest you to contact our sales team they will help you to change your email address.
Please click on the following link to contact our sales department:
https://support.avg.com/support_sales?l=en_US
Thank you.