I subscribed for my device for a period three years from 2018-2021,and this year I' m surprise to see my account been deducted the sum of £49.99 again.
So my question is why should you do so? I need explanation cause it doesn't looks nice.
Hello William,
Let me explain the account status for you.
You have been charged GBP 96.84 for AVG TuneUp Unlimited subscription (3 years) on Nov 14, 2018.
The recent debit GBP 49.99 is for AVG Internet Security (1 windows PC) as auto-renewal service was enabled for its initial purchase.
We can assure you that we have not processed any unauthorized payments from your card or account. We sent a pre-billing notification prior 30 days of subscription's expiry.
Both are separate products from AVG and has their own unique features. AVG TuneUp is used to increase the performance of your device by optimising it whereas AVG Internet Security is used to prevent your device from emerging threats and virus attacks.
Hope this clarifies the situation. If we can be of more help, please let us know.