Wrong with order

AVG Protection
4

Hello Sören. 
Thank you for contacting AVG Support Community. 
We regret the inconvenience this may have caused. 
We will certainly check and help you. 
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've removed the order details from the post and sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

1 
I used AVG antivirus free for a while and was suggested to update to premium.
And so I did for around 550 SEK paid via PayPal but I did not got any premium instead I got 30 day prescription for AVG Tuneup for that money !!!!
I paid for a 2 years AVG antivirus premium edition for 10 units and that is what I shall have !!!!
Else I want my money back directly !
Shape up !
You mixed this up and refeer to an order no (Order number removed)
Regards
Soren Douzette
2

 https://support.avg.com/answers?id=9065p0000010wcM

I don't know what you don't understand !? I was using AVG antivirus free and your company offered me to buy a license to get the premium edition, while I was using the free edition. The cost was around 550 Skr and I accepted and paid via PayPal.
I paid for AVG internet premium edition for a 2 years licens including 10 units. I have NOT ordered any subscription for AVG Tune up !!!! I don't need that.
Pls correct and do it right !

3

Thank you for writing us back, Sören.
We apologize for the inconvenience caused to you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.