Wrongful billing

I have just received my bank statement which shows a deduction of £74.99 on 1 April.  I did not give authorisation of this and would like a refund.

Hello Glenys,

We are sorry to know that you have decided to cancel AVG subscription.
We will check and help you with this.
We have sent you an email informing about the AVG product details and please reply to that email for further assistance.
Thank you.