Hello Sarah,
We're sorry for the inconvenience caused. We'll clarify the charge for you.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.
I signed on for a free AVG tune-up trial on 10 July, but cancelled it on 11th, after which you sent me a confirmation email. I did get a subscription reminder email- which I ignored, because you had cancelled my subscription- but on 7th Sept I was charged £74.99! What has gone wrong?
Hello Sarah,
We're sorry for the inconvenience caused. We'll clarify the charge for you.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.