XP Reinstallation

Hi Randolph,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

Yesterday I chatted with Arun who told me I needed to uninstall and reinstall my AVG Anti-Virus program which had stopped working.  That was one day wasted because it failed to reinstall giving me an error message.  Searching questions and answers led me to a suggestion to download and run "Registry Recycler," which i did.  It may have cleared the problem except that AVG will not reload my installation.  This may be because of it only being a one computer AVG license, I don't know.  But I do know that I have actually no protection from AVG on this computer.

I purchased the license on Sept 23rd.  The invoice number is: 2502365748.  I should have about 7 months remaining internet security on this purchase.  But at the moment I have none.  Any help?

Hi Randolph,
What is current status, were you able to solve it or do you still need our assistance?
Thanks