Hello Patricia,
Sorry for not replying in your native language. It is to keep you informed that we support only in English. Could you please elaborate your issue in English so that we could assist you better in resolving your issue?
Thank you.
De repente o meu Xperia M5 foi bloqueado pelo AVG Anti-Theft. Pede para inserir a senha de desbloqueio mas, não consigo desbloqueá-lo. Como posso resolver este problema?
Hello Patricia,
Sorry for not replying in your native language. It is to keep you informed that we support only in English. Could you please elaborate your issue in English so that we could assist you better in resolving your issue?
Thank you.
Patricia, This Community is basically English language… Query translation…
Xperia M5 blocked
Suddenly my Xperia M5 was blocked by AVG Anti-Theft. Asks to enter the unlock password but can not unlock it. How can I solve this problem?
Please note that this Community deals mainly with the technical queries regarding AVG Windows products. AVG Android support is provided through email only. Don't know if this will help?.. Have a look @ this article (http://avgclick.me/LockedPhone). Otherwise, Please click on the following link (http://avgclick.me/AVGtechnical) and fill out your details, select as Android then the name of AVG Program that you installed in your mobile and in description please completely explain about your issue and finally click on Email option. Also when filling out your details choose Yes for the Question "Are you currently using any paid/trial AVG products?" even though you may be using the Free version and fill out necessary details and click on Email option. The AVG mobile team will reply back to you via email with a resolution.
AVG Guru