Hello Steve,
We apologize for the inconvenience caused. We are sorry to hear that the alarm doesn't sound. Generally, there are few possibilities that would not allow the AVG Alarm clock to go off as scheduled.
1. Do Not Disturb Mode
2. Conflicting Performance app installed
3. Device settings.
Please ensure that there are no restrictions set AVG Alarm clock in Do Not Disturb settings.
Also, we would also request you to refer to the below article to check on conflicting performance apps and device settings that would cause issues with AVG Alarm clock from going off.
Troubleshooting when a scheduled alarm doesn't work in AVG Alarm Clock Xtreme
Should you have any further questions, please do let us know.
Xtreme alarm rings quiet even though volume set to high.
Hello Steve,
We apologize for the inconvenience caused. We are sorry to hear that the alarm doesn't sound. Generally, there are few possibilities that would not allow the AVG Alarm clock to go off as scheduled.
1. Do Not Disturb Mode
2. Conflicting Performance app installed
3. Device settings.
Please ensure that there are no restrictions set AVG Alarm clock in Do Not Disturb settings.
Also, we would also request you to refer to the below article to check on conflicting performance apps and device settings that would cause issues with AVG Alarm clock from going off.
Troubleshooting when a scheduled alarm doesn't work in AVG Alarm Clock Xtreme
Should you have any further questions, please do let us know.