Y don't ordering and don't know what is for

Hello Sylvia,

We acknowledge your refund request.
You have been charged $99.99 for the renewal of AVG Ultimate subscription on 30th January 2019 whose first purchase had auto renewal enabled.
An email notification has been sent prior to let you know about this process.
Do you confirm to get refund for this charge?

Was charged  a 99.99 for AVG e-commerce cy limited, don't remember ordering this, and don't know what it is for. Please let me know what this is for. The cagarge is in my MasterCard, month febrary
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Hello Sylvia,

We acknowledge your refund request.
You have been charged $99.99 for the renewal of AVG Ultimate subscription on 30th January 2019 whose first purchase had auto renewal enabled.
An email notification has been sent prior to let you know about this process.
Do you confirm to get refund for this charge?