Hello Mary,
We understand how something like this can really try your patience.
Upon reviewing your account, I see that you have purchased AVG PC TuneUp in your account. If you have installed AVG PC TuneUp in your pc then we request you to restore the changes made by AVG PC TuneUp. Please follow the steps to restore the changes made :
- Open AVG PC TuneUp.
- Click on "Rescue Center" on the bottom right of the screen and choose "Restore changes"
And let us know what has happened. So that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
I recently bought the prof version of AVG. On Sunday 600 inbox emails were gone on yahoo. Now they come very sporadically. I need to know if it is bec of AVG and if so how do I get my emails back!
Well I did that. I STILL had to go into trash and retrieve EVERY ONE of my emails!!! I would like to know how to prevent this or should I get a refund. I never had problems with the free version of AVG. I had important emails that I needed!!!
Hello Mary,
We understand how something like this can really try your patience.
Upon reviewing your account, I see that you have purchased AVG PC TuneUp in your account. If you have installed AVG PC TuneUp in your pc then we request you to restore the changes made by AVG PC TuneUp. Please follow the steps to restore the changes made :
- Open AVG PC TuneUp.
- Click on "Rescue Center" on the bottom right of the screen and choose "Restore changes"
And let us know what has happened. So that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Hello Mary,
We completely understand your concern.
Please be informed that AVG doesn't change or damage your files from your inbox. After doing the restore changes and if the files are not moved then the issue is not with AVG. We request you to contact the email service provider for help. They will help you in fixing it for you.
Please feel free to contact us for any further assistance. Thank you.