Hello Cheryl,
We're sorry for the inconvenience caused.
Upon checking your account, we can see that you raised a ticket with our concerned team & claimed refund for your AVG Internet Security (Multi-Device) subscription on April 15, 2021.
Regarding your concern, could you let us know how you narrowed it down that your email account was hacked into?
Please elaborate the issue & share us more details, so that we can have a better understanding of the issue & help you accordingly.
Awaiting your response.
Hello Cheryl,
We're sorry for the inconvenience caused.
Upon checking your account, we can see that you raised a ticket with our concerned team & claimed refund for your AVG Internet Security (Multi-Device) subscription on April 15, 2021.
Regarding your concern, could you let us know how you narrowed it down that your email account was hacked into?
Please elaborate the issue & share us more details, so that we can have a better understanding of the issue & help you accordingly.
Awaiting your response.
Could someone explain what exactly did I pay £29.99? I thought my computer was protected from hackers. I was told I only have basic protection.
My email should have been protected even with a basic protection. Seems as though my email was hacked into
Your assistance in this matter would be appreciated