hi. I did it. even before to come in this forum. Nothing has changed.
Hello Michel,
We will check and help you with it. Please share the screenshot https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot of error message you receive to have a better understanding.
At windows start I receive 5 alert messages : you are not authorized to perform this action. please contact your system administrator. But no explanation of what is the problem. Anyone can help? Thank you
Soon I had re-installed AVG I got the (five times) the same alert.
Sure, Michel. You can try re-installing the product by logging to administrator account and check if you get any pop-ups. Refer this article (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-AntiVirus-Free) for the uninstallation steps and click this link (https://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free) for the installation steps.
Please keep us informed about the status.
Thank you so much for your replies. Well I just log previousely. Never had this before. Maybe I sould try to uninstall again and install with my "usual" user's login. I will try. And let you know.
Hi. Thank you for your attention. At windows start I receive 5 time this alert messages. I close it all than no more.
You are most welcome, Michel.
Are you using the free or paid version of AVG?
Do you get this error message when you try to access the AVG program?
Michel, we regret for the inconvenience caused.
We have sent you an e-mail requesting diagnostic information from your PC, so we can escalate the case to our Senior Team.
Our concern team will analyze the files and provide you with a solution.
If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Thank you.
I am using the FREE version avg anti-virus version. But I am using it since years and years. No new programs installation neither. Never had this issue before. And NO. I don't have when opening the Anti-virus program. Only at starting Windows.
Thank you for the info, Michel.
Could you confirm the version of AVG AntiVirus free version installed on your PC? To find: Open AVG AntiVirus > Menu > About
Thank you for the information.
We are not certain with the exact issue.
Please try to uninstall the AVG AntiVirus free and reinstall the program.
Then check for the issue again.
Let us know the status of the issue.
I did used the "avgclear.exe" yesterday. And re-i,stalled last AVG free version. . nothing changed.
Appreciate your efforts, but we regret to hear that the issue persists.
We'd request to remove AVG using AVG Clear tool (https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-software-Clear-Remover) and reinstall it to verify the issue.
Hi. Thank you. Yes I did yesterday. I even used the "AVG removal tool" (safe mode to make sure to delete any remaining AVG files. re-installed the OFFLINE AVG program. Soon as I've restarted my computer I've got the same alert message. allays 5 times. than no more afterward. Only at starting Windows. Really don't know how to resolve this issue.
hi. I did it. even before to come in this forum. Nothing has changed.
Hello Michel,
We will check and help you with it. Please share the screenshot https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot of error message you receive to have a better understanding.