You are not Fully Protected message won't go away

Hello Liz,

We can help you with this.
Provide the screenshot of AVG internet security dashboard to proceed further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

AVG Internet Security keeps showing the message 'you are not fully protected'. I run an update which sends a 'successful' message, but the red warning doesn't go away and the Computer - Update Required is still showing red.
what do i need to do?




Thank you for the info, Liz. 

Unfortunately, the images are too small and we can't identify the exact cause. 

I recommend you to reinstall AVG Internet Security to check with the issue. 

Refer the below article to run AVG Clear and remover tools: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product which uninstall AVG with the traces.

Follow the below article to reinstall AVG Internet Security: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection and activate it using your License number.

I cannot send you images as they are too large. Tour system will not accept them.

Hello Liz,

We can help you with this.
Provide the screenshot of AVG internet security dashboard to proceed further.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.