You are not protected

I have had this problem for a few days now and have done a repair with no luck so did a clear and reinstall still the same coming up in RED, You are not protected  and a Fix now button that does nothing.

Hi Bruce,

We will certainly check this for you.

Please share us the screenshot of the AVG Antivirus/Internet Security user interface to verify and assist you further.

Have you managed to use both AVG clear and remover tool?

If not, please use both AVG clear and remover tool by referring to this article and reinstall AVG Antivirus/Internet Security program and check with the issue.

Thanks,
Vishnu Vardan

Hi Bruce,

We will certainly check this for you.

Please share us the screenshot of the AVG Antivirus/Internet Security user interface to verify and assist you further.

Have you managed to use both AVG clear and remover tool?

If not, please use both AVG clear and remover tool by referring to this article and reinstall AVG Antivirus/Internet Security program and check with the issue.

Thanks,
Vishnu Vardan

Yes I have used both AVG clear and remover tool
not protected